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All about spas - Frequently asked questions

 

How do I choose the right seating arrangement / spa shell design?

   When choosing seating arrangement / spa shell design, you should consider for what purpose(s) your spa will be used. Are you looking for hydrotherapy massage? A place to get together and relax with family? Maximum seating to entertain? We have a multitude of products from different manufacturers that provide you with a wide range of seating plans that combine bench, contoured and lounge seating. With over 60 spa models and a vast range of features and options, we have the perfect hydrotherapy spa to ensure you, your family and friends, have the perfect spa for your needs.
     
 

How do I keep the water clean?

   In spas fitted with an automatic sanitizing system, maintaining crystal clear water is a breeze and shouldn’t take more time than a few minutes each week. At Spa World, we offer a variety of different chemical systems and our Spa World staff can advise you on the best solution for your situation
     
 

How often do I have to replace the water in my spa?

   On average, your spa’s water should be replaced every 3-4 months. If the spa has very heavy use, this may be required more often. The use of an automatic sanitizing system will lessen the need for water changes as the spa will require less chemicals to be used.
     
 

How much does a spa cost to run?

   Most retailers will tell you ‘about a dollar a day’. In many cases, this is just a guess as running costs are very dependent on the local climate, season and the amount of the use your spa is receiving. A well insulated spa with a circulation pump can actually operate for less than this amount in some situations, whilst a poorly insulated spa can cost 2 or 3 times this amount. It is best to discuss running costs with your local Spa World spa specialist
     

How long can I expect my spa to last?

   This is very dependent on the quality of your spa. Spas that are produced without the use of vinyl ester resins may last 5-10 years. Top quality spas can last for in excess of 20 years. The structural warranty of your spa is a reasonable indication. All Spa World premium spas have a 10 year shell structure warranty. 
     
 

What surface can the spa sit on?

   Your spa needs to sit on a flat and level surface. This could be a deck, cobble stones or a concrete pad. If a deck, it must have been built to comply with Australian building standards, which will almost always be the case if it was built by a reputable builder. If cobble stones, they must be flat and level and not allow the spa to rock. If a concrete pad, it should be at least 75mm thick and ideally extend at least 200mm in each direction from the spa. 
     
 

What other considerations are there when placing my spa?

   Not many. If the spa is fitted with a circulation pump, noise should not be a problem. Ensure there is good access to all sides of the spa if servicing is required, particularly on the control panel side of the spa where equipment such as pumps are usually installed. This side should have at least 600mm of clearance. 
     
 

How will the spa be delivered?

   The spa will usually be delivered on it’s side. This means it can be maneuvered through gaps as narrow as 1m. In the difficult access situations, a ‘hiab’ truck or crane can be used. The cost of using a crane for delivery is often much less than you may expect.
     
 

How do I wire my spa to the house?

   There are generally three different systems in use by spa manufacturers:
10 amp ‘plug in’
These spas can be plugged into a normal household socket as long it is protected by a RCD or ‘residual current device’. Because of the low power rating of a standard household socket, spas using this system generally use smaller than average pumps or heaters. They will also turn the heater off automatically when the jet pump is turned on.
15 amp ‘plug in’
This system can be used when the spa is set up so that the heater turns off when the main pump turns on. Whilst this is perfectly acceptable in warmer conditions and gives the manufacturer the ability to install larger pumps and heaters, it should be avoided if the spa is to be run in very low temperatures. It is also not possible to run a spa on this system if it has two jet pumps.
32 amp ‘hard wire’
This system allows for the heater and jet pumps to all run at the same time. It is also required on spas that operate two jet pumps. Whilst this system requires more investment than the plug in option, it does allow for a higher performance hydrotherapy spa to be chosen.
Swim spa wiring should be discussed with your local Spa World store
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