Customer Care

Our service guarantee

At Spa World we recognise that you, our customers, pay our wages. Therefore, we strive to bring you the best of service and treat you with the courtesy and respect you deserve. That's our service guarantee! If you feel that our service has not met your expectations, I want to hear from you. I will do my utmost to ensure than any problems you may have are solved as quickly as possible.

Please click here to email me

Our price guarantee

Because we are buying for stores Australia wide, we have the buying power to negotiate better prices. These savings are passed on to you, our customer. In fact, if you can find the same spa, sauna or gazebo at a cheaper price, we will match your quote. Please visit our specials pages to view a range of the best value spa pools on offer in Australia.

Please click here to view our specials

Kind Regards,



Andrew Pullen
Managing Director