Vortex™ Warranties

The Vortex™ range of spas is covered by comprehensive warranty agreements providing peace of mind when you purchase Vortex™.

Lifetime Warranty

Vortex's Permaframe™ is guaranteed for life against a loss of structural integrity leading to the spa being inoperable.

10 Year Non Pro rata Structural Warranty

All Vortex Spas™ are offered with a 10 year 'non pro-rata' shell structure warranty. This means that if the spa's shell cracks resulting in water loss, for a period of 10 years, the spas shell shall be replaced.

5 Year Non Pro rata Acrylic surface warranty

All Vortex Spas™ are offered with a 5 year 'non pro-rata' acrylic surface warranty. This means that if the acrylic surface blisters resulting in water loss for a period of 5 years, the spa's shell shall be replaced.

5 Year Plumbing, Heater & Jet Warranty

The plumbing system of all Vortex Spas™ is warranted against leaking for 5 years. The heater and jets of all Vortex Spas™ are warranted against defects for a period of 5 years.

2 Year Pump & Equipment Warranty

The circulation pump, jet pump(s) and electronic control system of all Vortex Spas™ are warranted against defects for 2 years. *Please consult your local store for complete warranty details.

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.