At Spa World™, we make it as easy as possible to buy, install and own a spa. One service we offer that others may not is a special set-up service called the Platinum Handover.
In this article, you’ll learn:
Did you know that when you purchase a spa from Spa World, you can upgrade to a special set-up service called the Platinum Handover? What is it and why is it worth it? Keep reading to find out.
At Spa World™, we make it as easy as possible to buy, install and own a spa. One service we offer that others may not is a special set-up service called the Platinum Handover.
In this article, you’ll learn:
At Spa World™, we deliver thousands of spas each year and while many people feel comfortable using their spa without onsite training, we understand that others may prefer expert help with operating and maintaining their new spa. That’s where the Platinum Handover Package comes in.
The Platinum handover is an optional upgrade with a Spa World™ spa purchase. It includes a general check-up of your spa and your spa set-up.
The Platinum Handover can be booked after your spa has been delivered to give you the peace of mind that everything is working as it should. From the time you complete the form, it will take between 1-2 weeks for our technicians to provide your Platinum Handover.
There’s no need to wait for the handover before enjoying your new spa. Follow the start-up instruction in the manual and once the water is ready, jump in!
While waiting for your platinum handover date, you can go ahead and fill your spa with water, do the first dose of chemicals and enjoy your first soak!
Once your booking has been confirmed, the spa specialist will conduct the following:
There are a few things that are not part of the Platinum Handover that you will be responsible for organising.
The following are not included in a Platinum Handover:
The Platinum handover package is available on all spa pools sold through Spa World™ and that are delivered within 50km of your local Spa World™ showroom. If you’re unsure if this upgrade is right for you please ask one of our friendly sales consultants.
We hope this information has helped you understand what is included in our platinum handover option.
If you have any questions or concerns over the delivery or installation of your new spa or swim spa, please contact your Spa World™ concierge.
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Looking for step-by-step instructions on how to turn on your Vortex™ Spa? This article and video will walk you through every step of the process so you can start your spa experience the right way.
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