All products sold by Spa World are covered by comprehensive warranty agreements providing you with peace of mind.

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Getting Help

You might be able to troublshoot and solve the most common issues by visiting our help centre. Of course if you still need help, we are here for you. Simply scroll down the page to make contact with us.

Vortex Product Warranty Information

If you own a Vortex Spa™, Vortex Sauna™ or Vortex Pergola™, please download the appropriate warranty card to determine if the issue you are experincing is covered under the product warranty.

Vortex Spas™ Warranty Explained

Vortex Spas™ Warranty Card

Vortex Sauna™ Warranty

Vortex Pergola Warranty

Fisher Spas™ Warranty Card

Jacuzzi® Hot Tub Warranty Card

Jacuzzi® Swim Spas Warranty Card

Jacuzzi® Spas J-200™ Collection (2019 models) Warranty Card

Jacuzzi® Spas J-200™ Collection (2023 Models) Warranty Card

Ecosmart Warranty Card

Shadowspec Warranty Card

Create a Warranty Ticket

If you are having issues covered under the product warranty and require assistance from our friendly warranty team, please contact us by clicking the bustton below.

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.