How to whitelist Spa World™ emails - Bigpond®, Gmail®, Outlook®

Are you missing out on Spa World™'s latest promotions and deals because your emails are getting sent to your spam or junk folder? This article will guide you on how to whitelist Spa World™ emails on Bigpond, Gmail, and Outlook so you never miss an update.

How to whitelist Spa World™ emails - Bigpond, Gmail, Outlook

If you're a Spa World™ customer, it's important to make sure that you're receiving all our updates, promotions, and offers.

Whitelisting our emails on your email service provider is the solution to ensure our messages don't end up in your spam folder.

The two main Spa World email addresses to look out for are: and

In this article, you'll learn:

How to make sure you receive our weekly spa maintenance tips and special offers into your inbox.

Check you are subscribed to our list

Make sure you have let us know that you’d like to receive our spa advice and special offers. Scroll down to the bottom of and enter your email address in the white box and click ‘subscribe’.

How to whitelist Spa World as a safe sender in Bigpond Webmail

Step 1: Login to your Bigpond webmail.

Click on the “Settings” icon on the top right of the screen.

Step 2: Select “Mail” and “Safe Senders”

Once you’re in the settings menu, Click “Mail” then click “Safe Senders”.

Step 3: Enter email

In the ‘Add email address’ field enter “” then click on the (+) Add button.

Step 4: Enter email

In the ‘Add email address’ field enter “” then click on the (+) Add button.

Step 5: Move any Spa World emails from the Junk/Spam folder into your inbox.

Go into your junk folder, then right click that email, go to More, and then click “Mark as Not Spam”.

How to whitelist emails in Outlook

Step 1: Go to Settings Menu

Click the "Gear icon" to take you to settings, then click "View all Outlook settings" down the bottom.

Step 2: Add Spa World email addresses in safe senders

Click "Mail" then "Junk email". Under safe senders and domains click "Add", then type and press "enter" to save the change. Repeat this process for

Step 3: Move any emails out of your junk folder

Go into your junk folder in outlook, open the email and click "It’s not junk" to move it back to your inbox and let Outlook know to bring future emails straight into your inbox.

How to whitelist emails in Gmail and move from spam to inbox

Step 1: Go to your spam folder

Check in your spam folder for emails and move them back to your inbox.

Link to gmail spam folder:

Select an email that you want to move to your inbox, then click click “Not spam” to move it to your inbox.

Step 2: Add the email address to your contacts

Keep reading to learn how to do this.

Step 3: Add the email address to your contacts

Keep reading to learn how to do this.

How to add email address to contacts in Gmail

  • Step 1: Use the search bar at the top of your Gmail to search for
  • Step 2: Open the email from the search results
  • Step 3: Hover over the Spa World name and click add to contacts
  • Step 4: Click the little person icon in the top right of the pop up window to add and to your contacts.

This will help Gmail know that you want to receive these emails to ensure you don’t miss any special offers.

How to add a contact in Google Contacts

Step 1: Click the waffle icon

The waffle icon (consisting of 9 small squares or dots) is found at the top right of your Google account. Then, click ‘Contacts’ in the pop up window.

Step 2: Click ‘Create Contact’

Step 3: Enter the contact info

Type "Spa World Australia" under "Name" and under "email address". No other fields are needed.

Repeat this process for

Step 4: Save and confirm the new contact info

In Summary

By following these simple steps, you can ensure that you never miss out on important updates, promotions, and offers from Spa World™.

Remember, whitelisting is a one-time process, so it's essential to do it right away. Now you can enjoy hassle-free communication with Spa World™ and stay updated with all their latest offerings.

Got more questions? We’re here to help!

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