Spa Pools & Swim Spas Toowoomba, QLD

Well equipped store Friendly staff

I recently purchased a spa from Spa World Toowoomba and I really appreciated excellent customer service and attention to detail throughout the whole process. It’s clear that they care about their customers and take pride in what they offer.

Absolutely fantastic service from the team. Lots of really good information and very willing to help and answer all the questions we had. Highly recommend them.

Beautiful polite team members. Wonderful job.

I had a fantastic experience with Spa World and would highly recommend them. I visited close to closing time and was warmly greeted by Bill, who immediately made the experience easy and enjoyable. He was knowledgeable yet down-to-earth and helped me understand the different options available. I also noticed Bill was excited for my vision. My questions were answered quickly and clearly, and I left feeling informed without having to hang around for ages. Bill took my details and sent the promised quote right on time. There was absolutely no pushy sales pressure. I actually took a few days before I looked at the quote and then did my own research. When I did, I was pleased to see that the value stacked up very well and that their 'Fisher' brand spas are genuinely high-quality spas unlike a white-label option I liked but got scared by down in Logan. When I was ready to proceed, the purchasing process was smooth and straightforward. Bill was happy to make a few small tweaks to the inclusions on the quote, and I felt he had already offered good value and a fair deal. I was comfortable paying the 20% deposit, and then the balance just before delivery. Delivery day to my Unit last week was exciting - the spa was delivered on a Ute by the business owner and lifted into place by crane. The installer did a careful, dependable job, and before leaving made sure I knew exactly what to do before using it. All up, it has been a genuinely excellent experience dealing with Spa World. I absolutely love my spa and the enjoyment my Fisher 3 is aready bringing. Thank you Bill for your great service and oversight, and thanks also to the installer and the whole team for the smooth, ahead-of-schedule delivery. Highly recommended.

We have recently purchased a swim spa from Spa World Toowoomba. Billy was great to deal with in the showroom. The customer care was fantastic throughout the whole experience. We were really impressed with the after purchase care with Billy helping out and answering all our questions. The purchase and delivery went without a hiccup. Really happy with the whole experience. Well done!!