Saunas Busselton

Angela has been a great help in our navigating owning a swim spa. Has answered our enquiries in a friendly and patient manner. Thanks Angela for making the experience worthwhile Jill and Garry Hunt

We ordered a new spa with Lisa Marais Osborne Park. Lisa answered all our questions in store and later via email as and when we had more queries. The customer service has been great including being contacted by Charm our dedicated person who will look after us throughout the delivery process and beyond. Spa World has been great to deal with and we look forward to delivery of our new spa.

I had the most amazing experience with Angela at spa world ozzy park nothing was to much to ask she went above and beyond to help my family. She pulled off the biggest and best xmas pressie even at the last minute. Could not rate the store enough from the delivery guys to the after care and Angela personally coming out on a sunday late afternoon to help me get everything running ready to go amazing. Thanks to all the team

Angela Wood from Spa World is absolutely outstanding! She is super knowledgeable, caring, and efficient, and truly made the entire spa-buying process easy and stress-free. Angela has a deep understanding of the product and believes in it wholeheartedly — she knows every detail and explains it clearly, so you feel confident in your choice. The spas themselves are of exceptional quality, and Angela’s guidance helped us find the perfect one for our needs. From start to finish, she took the time to listen, offered honest and helpful advice, and made sure nothing felt overwhelming or rushed. Her professionalism, friendliness, and exceptional support make her a standout, and we couldn’t be happier with our experience. If you want someone who truly understands the product and makes the whole experience enjoyable, Angela is the person to see. Spa world are very lucky to have her. Wesley & Jane Dickinson

We recently purchased a swim spa from Spa World and couldn't be happier with the service. Angela was an absolute delight to deal with from start to finish. She was incredibly attentive, helping us navigate every stage of the process and making sure even the minor details were covered. ​We did encounter a small issue with the spa light, but Angela handled it perfectly—she organized a technician immediately to get it sorted. If you’re heading to Spa World, do yourself a favor and ask for Angela! Highly recommended.

Angela, Charm and all the team at Spa World have been amazing to deal with. From sales to delivery and installation. Couldn't get any better! Five Stars ⭐⭐⭐⭐⭐ From Adam and Kelly

I had such a wonderful experience with Ange at Spa World. From the moment I walked in, she made me feel completely looked after. Her customer focus is second to none, attentive, helpful, and genuinely caring. Ange went above and beyond to make sure everything was perfect, and her professionalism combined with her friendly approach made the whole experience outstanding. Highly recommend asking for Ange if you want exceptional service and a truly positive experience!

I can’t speak highly enough of the service I received from Lisa at Spa World. The amazing experience started even before I visited the showroom — Lisa personally followed up on my initial email and the team made the effort to call me. That level of care and communication is rare these days and immediately set Spa World apart from the other suppliers I had been dealing with. Once I arrived, Lisa’s professionalism, friendliness, and genuine customer focus really made an impression. She listened carefully to what I wanted, offered honest guidance, and her product knowledge was exceptional. At no point did I feel pressured or “sold to” — I felt supported. What really sealed it for me was when I challenged her about getting an earlier delivery date. Most places would have just said “no” or brushed it off, but Lisa went to work straight away. She looked into the options, communicated clearly, and genuinely tried to make it happen. She worked with me to get the best result possible, and that kind of effort speaks volumes about her commitment to her customers. Before coming here, I had spoken to a few other suppliers and honestly didn’t feel valued at all. I wasn’t treated like a paying customer and didn’t feel anyone truly wanted to help me. Lisa completely changed that experience. She made me feel respected, looked after, and confident in my purchase. I left as a very happy customer, and I can say without hesitation that Lisa is the reason. If you want real service, real communication, and someone who actually cares about matching you with the right product, ask for Lisa at Spa World. She’s an absolute standout.

Fantastic service from you guys. My control panel had failed on my LA SPA, had a local company come out to look at it with a view to repair it. I knew the original control panel was obsolete, the guy only want to sell me a $20,000 new spa, he wasn't interested in repairing it. 5 mins on the Google had me in contact with Spa World... one email later in which you responded within minutes too hard me ordering a replacement panel. Now the best bit, I ordered around midday monday in Perth, the new part arrived at 1pm the following day... I'll be honest, I thought I was going to be waiting weeks.... how wrong was I. So thanks go to Adrian at Spa World. Thanks, Steve.

Every now and then you come across an extraordinary exceptional sales consultant. This is what I experienced when I was was greeted by Lisa at Spa World in Osbourne Park. Her professionalism and customer service was 2nd to none. Her product knowledge and calm, not pushing attitude was much appreciated. She ensured I understood all the legal details with council by-laws etc and explained our spa had to be made and would take about 3 months. Lisa kept me up to date with everything and our Spa ready for pick up in 10 weeks. Everything happened as Lisa had said and the whole experience dealing with Lisa and Spa World Osbourne Park was amazing. I have a friend who is interested in getting a Spa like ours.. and guess where he is going? Spa World Osbourne Park. Score out of 10..... 12/10. Thank you Lisa. Keith Ausburn. Dongara

Amazing customer service, friendly staff, and an amazing product, really happy with the whole package.

Angela was fantastic to deal with from start to finish. She was so helpful in making sure I got the right spa for me and the space and budget I had , the spa was delivered on time as organised by Angela by the most helpful guys. Just love my spa could not be happier , Thanks Angela.

Spa World were fantastic to deal with. Angela served us, she was friendly and knowledgeable about the products and went above and beyond for us. They have been upfront about costs, worked with us to obtain finance and made the whole process simple and pain free. Highly impressed and would recommend 100%.

Love the mercury spa from spa world, this the second mercury purchased through spa world Perth. Their service and after service can’t be faulted. Which is why I came back.

My experience with Angela was delightful and very pleasant, took the time to cater to my needs and wasn't pushy at all. Highly recommended

Fisher Lap deliverd in June 2025. All went very smoothley. Lisa answered a great many questions from me. John, the delivery contractor did a great job. A great bit of equipment.

very happy with our recent purchase and particularly the service and assistance received from Angela Wood before and after the sale.

We got our spa delivered few weeks ago and we've been enjoying it since then. Angela from the Spa World Team at Osborne Park was very helpful sharing her knowledge and guiding us to choose the best spa for our needs. We would highly recommend Spa World Perth.

From the moment we walked into the showroom we knew this was where we would be buying our spa. As the actual spa that we were looking at buying wasn’t on show, Angela was able to explain everything to us about the spa that we wanted. From paying for the spa to collection then to getting it up and running, Angela was just a phone call away to help us with any questions that we had. We have been using the spa everyday since it was turned on!!!! Thanks so much for the absolutely relaxing way to spend an hour looking up at the stars! Highly recommended!

Excellent customer service Lisa Maria’s was incredibly helpful

Fantastic, simplistic process from start to finish to purchase a 5-6 seater spa from the Perth showroom. Great advice and support, including the after sales support we received after delivery last Friday. A pleasurable experience from Spa World's sales assistant (Angela Wood) who was more than helpful, accommodating and knowledgeable throughout the whole process. Would highly recommend Spa World to those who are thinking about taking the plunge (sorry😊)

Angela at spa world Osborne Park was super helpful. Her knowledge of the spas, accessories and delivery options made our decision a lot easier. Her patience with our back and forward emails was exceptional! Thank you Angela and can’t wait to get our new purchase delivered and ready for a swim!!

I recently purchased a (fisher 3E Spa) from Osborne park branch The minute I walked in I was approached by consultant (Angela wood) Angela’s professional knowledge and discussion of the various spas at hand helped me understand more about each item This truly helped me in making my decision on the right spa that suited myself I would like to say thankyou very much again to Angela and spa world for the assistance of my purchase Very happy

Lisa was fantastic to deal with and her knowledge of all products was exceptional. Thanks Lisa for great service

A Spa is something my husband and I have enjoyed for years. All our travels revolved around booking hotel rooms with Spas. Finally we decided to spoil ourselves and get our own one at home. We went to every shop in Perth and online to investigate our options, after all, it's a big purchase! After leaving Spa World and getting the expert advice from Angela I knew there's no other supplier I wanted to deal with. We were given extensive information about every aspect of the Spa's and comparison info. On the same day we got email quotes about the Spas we were interested in. We were still undecided and unsure about which Spa would be best for us. Angela answered all our questions, gave us all product comparisons, never once trying to force us into anything but simply helping us along this journey. Then once we made the decision, she made the process so easy and simple. The hardest part of it all was the wait for our jacuzzi to arrive! Don't look anywhere else! Angela and Spa World are fantastic. I do have one criticism... she never told me the Spa would be this good, hence all other household duties are now being neglected 😄😄

Now I can see why I can’t find reviews on my new spa its because everyone who buys one can’t be bothered writing one because there so relaxed it just makes you feel so much better each and every time! I did a huge amount of research before my purchase also watched SpaWorld’s YouTube videos and used the Jacuzzi virtual reality 3D to put it in my backyard this was really helpful to make sure you get the proper size for your space Lisa was fantastic a pleasure to deal with before and after sale really approachable if there was something that i needed to know I could email and get a response straight away made my purchase easy thank you! You just have to keep in mind when you purchase something like a spa usually you have to wait 12-14 weeks don’t worry it’s worth the wait and mine was a few weeks later it’s difficult to calculate exactly when the ship will arrive this is what I couldn’t get an answer to if you keep this in mind you won’t get frustrated or annoyed The only criticism I have was I received numerous email and calls from so many people regarding delivery and I actually received a call about delivery day and made plans before spaworld had contacted me for final payment would be nice just to deal with one point of contact to stop a bit of confusion but all went smoothly John really knows his stuff and your in good hands I didn’t get to wet test my spa so felt like was going to be a bit risky would have been nice to but we absolutely loved it as soon as we got in we use it daily keeps the kids off the iPad and gets the family together didn’t think it would change our lives so much! Thankyou to all the staff at SpaWorld for your hard work giving me and my family the chance to relax again and again Here’s mine Jacuzzi J-385 largest open seater in the J300 range Midnight shell / Ebony cabinet Pro-last cover black & Jacuzzi manual lifter

When I visited the Osborne Park showrooms, I was so impressed with the friendly & helpful service I received from Angela Wood. My questions were answered in a thorough and polite manner. Further questions that I emailed were answered promptly, often done after hours, so I wasn`t waiting until the next day, such is her very caring nature and excellent work ethic. Even after my purchase her exceptional service and attention to everything continued, which I was extremely appreciative of. Angela has been an absolute pleasure to deal with during the whole process, with her most willing and dedicated assistance.

Lisa was an absolute pleasure to deal with from start to finish. Her ability to answer all our questions from a technical perspective was second to none I have experienced in recent times. Thanks Lisa and Spa World.

Very knowledgeable, pleasant and no pressure consultant. The information about the products was clearly displayed and disclosed. We could browse and look for ourselves and were not pounced upon. The spa catalogue we were given is excellent. We made the decision that we will purchase from here. Just deciding on the model. Highly recommended!

Hi We just purchased a 6 tm Fisher spa and Vortex 3 seat sauna with the red handle . Firstly Angela and her team Beau and Dane are an asset too your organisation. I strongly suggest if your not a handy get Beau and Dane too install sauna. They were very helpful and knowledgeable with after care of your spa and sauna . The after service with Angela has been 10/10 . Please pass comments onto Angela and her team. Thanks in advance Steve

That was the only downside to to Spa World, was the mix up on our Spa, no one new where it was in the warehouse. Which meant we were behind greatly with time with our landscapers. Not Angela's fault, she wasn't trained up to know what to do or who to call to get organised, because your main people were away at the time and Angela had no back up. But the one who came to our rescue was John (the courier) he was very professional, friendly and I dare say saved your bacon. A big thanks to John and Angela for their commitment. Regards P & S Harris

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Lisa was very kind & helpful with the purchase of our Vortex Aqualap swim spa and gave her expert advise on the product. She went the extra mile to open the office on Sunday to suit our time, providing excellent customer service. This is a very expensive product and huge investment for us so we needed to make sure it met our needs. We were treated so well and professionally and she did not rush and was very careful with all the detail and in answering our questions. All the additional guidance Lisa gave us when we were doing all the prep work – was just as important. This helped build trust and confidence. Her help and advice has been exceptional. Despite delivery being held up slightly the delivery team were excellent. The installer, John provided an amazing service and took immense care with the delivery and installation. He was very kind and showed care and consideration. We also had the automated lift cover installed which has brought immense benefits to our use of the swim spa and has made things easier. We have since been enjoying the swim spa. Installed just in time for the summer months. This was a 7 month project and it has worked out well. Brilliant quality product. It has also brought the family together. Lisa has been an absolute diamond. Thank you so much. It is our belief this is very much the future of outdoor swimming/spa pools in residential areas. Mr & Mrs Kumar Kardinya, Perth WA

John and I had a great experience being totally looked after by Lisa. Her product knowledge was exceptional, her advice was fair and price considerate and she showed great patience accepting our request to experience a functioning sauna. All in all, our spa and sauna purchase was fun and rewarding thanks to Lisa's outstanding service.

First I had a hard time finding the place, but once I found it Lisa was Fabulous. She didn't try to oversell and was really patient when it took ages to organise my deposit. The quote was right on.

Lisa has provided amazing service from the minute we walked into spa world. Lisa has great product knowledge and was able to answer all of questions. Would highly recommend Lisa at Osborne Park Spa World 😊

Exceptional and excellent service throughout the purchasing process, including availability of the Fisher 5SE, through to delivery and placement. Thank you Lisa and John - 5/5 Stars.

Lisa was so patient and understanding with us and she didn't rush us and gave us so much attention and lots of helpful advice. Thanks for your amazing customer service and friendly manner, ensuring that we are happy with our choice of spa. Well done Spa World!! Adrianna and Antonio

Lisa provided excellent service and assistance to my wife and I on both occasions when visiting the showrooms as well as afterwards providing more information and guidance in the purchasing process. When at one stage we felt that we couldn't proceed for financial reasons, Lisa came up with a solution resulting in us purchasing virtually the spa we wanted from Spa World. Thank you.

We have been very impressed with Lisa’s knowledge of their spa products. And therefore made this very easy for us to make a decision in purchasing our first spa.

Lisa has been excellent to deal with through the whole process getting back to us quickly and has made the experience a seamless and enjoyable experience even helping with some added extras with no fuss. Spa Concierge was great help also good system they have to make sure everything is covered would highly recommend Lisa and the Spa World Company.

Couldn't recommend this company enough. Thank you Lisa for the amazing help.

Lisa was great to work with and prices were very competitive. Can highly recommend

Lisa was very helpful and professional to deal with. She was very positive and made the experience of purchasing a new spa a joy!

Pretty happy John was the best delivery person so impressed with him got ex demo model cople mark on it wish I had known about before hand apart from that Pretty good

Very friendly, knowledgeable advice before we purchased our spa .. Lisa was very kind and most helpful with the questions we asked .. Highly recommend..very good prices..compared to other spa shops

Excellent service and company to deal with. Cudos to Lisa at Spa World, great representative to deal with A++.

Lisa is a font of knowledge, friendly, informative and a good listener. We were keen on something that would take our backyard to the next level. We see our swim spa as an investment in our lifestyle

Lisa did a great job of helping and explaining the spa to me. She continued to be of great help on subsequent calls.

Lisa is amazing. Nothing is a problem to her. If she does not have the answer at the time, she will make sure to find out and get back promptly. She is always cheerful and professional. I would not hesitate to recommend Spa World Perth.

Lisa was great to deal with, was constantly available throughout the process for any questions a queries. Had minor damage with new steps on delivery she gave me another set made straight from showroom so we where able to access spa thank you 😊

Hi there, just bought a new Fisher Spa from Spa World in Osborne Park. As this was third Spa Pool purchase I want to be sure I buy from a reputable company that has been in busines for many years and thereby garentee piece of mind! Big shout out to Lisa Marais for helping get the deal over the line. She has great product knowledge and demonstrated exceptional customer service. Great support so far and extremely happy with the quality of the product 😀 Aubrey Gerber. Banjup.

Staff are lovely. Communication is great.

Lisa did a great job for me from the moment I walked in the door of the shop. She is very well organised and supplied me all the info. Any requests I made were dealt with professionally and quickly.

Lisa at Spa World has been great to deal with. Enjoying the spa now, I did have an issue with the lights when it first arrived but Rueben the technician came and fixed it right away and was very thorough and went through how to use and maintain the spa, he went above and beyond to make sure I understood everything, absolute legend!

Excellent service and advice. This is my second sign of any purchase which has been smooth and easy.

I would like to say a big thank you to lisa for her knowledge and her help with finding a spa right for my family, there was no pushy sales tactics, she made it a very comfortable and enjoyable process when buying our spa, looking forward to our j-275 spa arriving, would highly recommend

This spa is just fantastic! We have enjoyed it since the day we got it started. From the service, the delivery to finally having it at home, it has been a blissful experience. Special thanks to Lisa and the team. Everyone who helped us, including the delivery men were experienced and knew how to get everything running smoothly for us. Thank you! We have never felt so relaxed as a family. Fantastic spa and and even better experience! Recommend this to everyone.

Lisa has been very helpful through the process of me buying my Spa. Lisa is excellent to deal with and very knowledgeable. It has been an easy time dealing with her. I would highly recommend her and Spa World if you wish to buy one.

We recently bought a spa and found Lisa absolutely amazing. Her Customer service was second to none. Thanks Lisa it is because of your professionalism that we went ahead. We are loving our Spa. ⭐️⭐️⭐️⭐️⭐️

I would buy again from this company because the sales process was pleasant and easy. The after sale assistance is absolutely fabulous. They have helped me in any possible way. Thank you!!! Xoxo

Great experience working with Tiffani and the delivery team from Spa World. Tiffani knows her product; not pushy; thorough; and super friendly. Straight up honest and ethical. Walked me through every step of the process and followed up anytime I needed something or had a question. Could not recommend highly enough. Thanks for a great experience and love the spa.....

I love my new spa and use it every day. Tiffany from Spa World Osborne Park was wonderful at explaining details about the spa and confidently answered all my questions.

Went into the Osborne park show room, Tiffani answered all my questions I had. she was very helpful and not pushy at all. the show room was clean and well presented. made buying what I wanted very easy.

Great experience! From the first time I attended the showroom, up to now, enjoying my new spa, Tiffani has gone above and beyond to make sure everything was looked after. After sales service is also exceptional. Thank you! :)

The customer service was fabulous! Lisa took so much care to answer every query and make the experience of buying a spa pool a real joy!

I stopped in late last year to explore what was available etc and spend as little as i could get away with. Quickly realised that not all spas are the same and thanks to the very knowledgable Tiffani and armed with loads of information, i made a purchase a week later for the Vortex Spectrum. This was delivered early January and has been a delight to use thus far. Overall communication and service from Spa World Osbourne Park, WA and of course Tiffani, have been outstanding.

Went to purchase a spa deal. After a shaky start things are looking much better. Thanks Dale for your help today. Spa World seem genuinely interested in getting things right. Looking forward to seeing how things pan out. Will update once everything is completed.

Excellent customer service from Mark Baugh from Osbourne park Spa World. I went in on one day and it was in my back yard in a week! I couldn’t believe quick and efficient they were… Thank you so much It helped my health so much, I never regret this purchase, was worth every penny.

Fantastic service from beginning to end. Mark Baugh is the kindest, most considerate and knowledgeable sales person we have come across in a very long time. Thank you Mark, it has been absolutely wonderful dealing with you.

Got our fisher 5d from Tiffani at Osborne park spa world, very happy with service and spa

Great product and fantastic pre and after sales service. Would not hesitate to recommend

SPA WORLD OSBORNE PARK WA STORE Mark Baugh was such a great help when we were searching for our spa we had so many questions and Mark was happy to go the extra mile by explaining everything to us before our spa purchase . His product knowledge is second to none and we could not be happier with the spa we purchased from Mark !

Mark showed me several different types of spa and explained the features of each type. He was extremely knowledgeable and helped me select the one that fit all my criteria. I have been using my Vortex Nitro Spa for 4 months now and couldn't be happier. As a newbie, I have phoned him several times for advice and now I am becoming an expert.

Excellent serve in helping us decide on a SPA. Great communication throughout.

Mark from Spa World helped us with our journey buying our Vortex Spa earlier this year... He is fantastic to deal with, very knowledgeable and helpful and kept us up to date as to when our spa would arrive, organized delivery and did a phone hand over... would highly recommend Mark and Spa World Ossie Park...

We love our Titanium Spa from Spa World Osborne Park. Mark was extremely helpful and very patient with all my questions. The heat pump is a must have. It heats and cools our spa really quickly so we can use it all year round but our electricity bill isn’t much more than it was before the spa. Highly recommend Spa World to anyone looking for a spa. It’s definitely added value to our home.

We wanted to purchase a Spa but were unsure of where to go and what to buy. We were prepared to outlay a significant amount of money for the right product and needed to trust who we were dealing with. We were impressed by Mark’s knowledge of his product and his honesty about the fact that due to corona virus we were likely to expect delays in receiving our spa which was coming from overseas. He gave us confidence to go ahead and purchase a Spa. He kept us informed every step of the way and everything happened as he said it would. We were delighted to take delivery of our Spa in time for Christmas. He has and continues to assist us with any questions we have. He responds to calls and emails promptly. His customer service is above and beyond and he expects the same standards from all who work with him.

The service at Spa World Perth is second to none, Mark goes above and beyond to make purchasing (and owning, afterwards) a spa as easy as possible. Spas are not something one buys a lot of, but if I buy a other it will be from here, and I certainly recommend them to anyone looking for a quality spa and excellent service.

I recently received my Vortex Swim Spa. The build quality is excellent. I dealt with Mark who was professional, knowledgeable and very friendly. He offered a great service, support and advice from purchase to installation. His onsite installation team were fantastic. I would definitely recommend Spa World PERTH.