Spa Pools Bathurst

Dianne was so helpful and knowledgeable. Her approach to retail sales is rarely seen these days. Highly recommend dealing with Dianne and all the staff here! Thankyou for a simple and seamless experience.

Dianne was amazing and supported us in purchasing our first spa. Thats so much

The team at Spa World Marsden Park helped me create the backyard of my dreams. Their knowlege, expertise and paitence (answering my endless questions) made selecting and taking delivery of the perfect spa a breeze!! Thankyou:)

Elaine was really helpful and helped us identify which spa would best suit our needs

Amazing products and service. Thank you Elaine for all your help from the initial consult to the final delivery. Highly recommend spa world and in particular Elaine.

Elaine! 10 stars ⭐️ I’m not someone who usually writes reviews, but I honestly couldn’t stay quiet after the experience I just had with Elaine from Spa World.. I bought my spa from her 3 years ago, and today I found myself in a complete emergency with it. I tried calling multiple places and couldn’t get any help. By chance, I found Elaine’s card from 3 years ago and thought I’d try calling her. Even though she wasn’t working at the time, she picked up and spent the time on the phone walking me through everything step-by-step. She calmed me down, talked me through the issue, and took so much stress off my shoulders. This kind of aftercare is almost unheard of these days. Most people disappear the moment the sale is done — but not Elaine. She genuinely cares about people, not just the transaction. The fact that she remembered, answered, and went above and beyond for me 3 years later says everything about her service, her integrity, and the way she treats her customers. I’m incredibly grateful I chose to buy my spa from Spa World.The aftercare has been more important than the initial purchase, and Elaine proved that today. I recommend her to absolutely anyone looking for not just a great spa, but genuine customer service that actually continues after you’ve paid. Thank you, Elaine — you truly went above and beyond, and I’m so grateful.

Dianne at Spaworld Marsden park haves us full attention with excellent service, advice and price.

Great service, great experiencr with spa

I had an exceptional experience at Spa World, largely thanks to Elaine. Her customer service is outstanding! She guided me through the entire process, coordinating with the plumber, electrician, and crane services seamlessly. Elaine was always available to answer my inquiries, ensuring I felt supported until my new spa was delivered. Thank you, Elain.! I will definitely be recommending Spa World to all my friends for any future purchases.

Excellent after sales sec ice. Thank you Elaine.

Elaine is truly a credit to her company. Great customer service, attentive and passionate

Incredible service, Elaine is so great at her job, helped us out and found our perfect spa! We are so excited 🤩😍 highly recommend!

We had an excellent experience with Elaine at Spa World Marsden Park branch who provided top notch sale services and organised delivery, answered all our questions with patience, guided us through each step. Highly recommend paying them a visit if you are thinking about buying one.

Elaine was super helpful with all of our questions and we were able to choose a spa that suits our family needs

Elaine really helped us out today with all of our enquiries. She was very helpful and professional. Highly recommend her!

Elaine was fantastic from the start. She helped us chose the right SPA for our family and gave us a great deal with a few extra's. The follow up by Elaine and all the team was great. A special mention to Jay and his delivery team who didn't have the easiest of access, but nothing was too hard. All in all, I recommend Elaine from SPA world Marsden Park to anyone who is after wonderful customer service and a great product.

Very professional and helpful service

I had been looking for a spa for well over 10 months and had visited multiple stores before finding Spa World in Marsden Park. From the very first conversation with Elaine, I felt completely comfortable and confident in my decision. It was the first time I felt comfortable enough to actually put down a deposit — and I’m so glad I followed my instincts! Elaine was there for us from the very beginning. She took the time to understand what we were looking for, helped us choose the right spa, and was incredibly informative, knowledgeable and helpful throughout the entire process. Nothing was ever too much trouble for her, and her support continued right through to after the spa was delivered. It was such a pleasure dealing with Elaine, and her genuine care and customer service really stood out. I would highly recommend Elaine and the entire team at Spa World Marsden Park to anyone looking for a spa. We couldn’t be happier with our experience!

Had a great experience buying a spa with Dianne's assistance, she was very patient and answered all our questions, she asked us what features were important to us and gave us honest and helpful advice. She was friendly and knowledgeable, which made the whole process very easy and pleasant. They have a range of spas, so we found one that had all the features we wanted and more.

We had a fantastic experience dealing with Dianne at Spa World. She was friendly, knowledgeable and so easy to deal with. Dianne took the time to understand what we were looking for and helped us choose a swim spa that was perfect for our needs. We really appreciated her patience and guidance throughout the process. Highly recommend Dianne and Spa World!

The best service and care in details ! Excellent!

I would like to start with thanking Elaine- store manager, SPA world Marsden Park. Highly recommend for anyone to SPA world who is dreaming to have SPA at their backyard. -Met Fabulous people to deal with- excellent customer service/ knowledge. -received excellent product information and price. I am now enjoying SPA everyday for relaxation, fun and making memories. SPA World- highly recommended!

We recently purchased a spa from Spa World Marsden Park, and after using it for the past three weeks, we couldn't be happier with our experience. A special thanks to Elaine, whose extensive knowledge of spas and genuine willingness to help made the entire process smooth and enjoyable. She patiently answered all of our questions and guided us in choosing the spa that best suited our needs. What really stood out was her excellent customer service. She followed up after the delivery to make sure everything was going well and provided helpful guidance on spa operation and maintenance. Elaine is professional, knowledgeable, and genuinely cares about her customers. We truly appreciate her support throughout the entire process and highly recommend both Elaine and Spa World Marsden Park to anyone looking to purchase a spa.

We came, we saw, and within minutes, we purchased the Vortex Pro Swim Spa all thanks to Elaine’s outstanding customer service. She provided clear, detailed explanations and guided us seamlessly through the entire process. It was a truly exceptional experience from start to finish. Thank you, Elaine! In addition to the above, today being 23 July 2026, what impressed us even more was that Elaine’s support did not stop after the sale. She went above and beyond by providing us with trusted contacts for our Occupation Certificate (OC), concreting, electrical work and even assistance with our pergola installation. Her guidance and recommendations made the entire journey from day one to completion so much easier and stress free. Even after our purchase, whenever I called Elaine for advice or help with different aspects of the installation, she was always happy to assist. Her dedication, patience and willingness to go out of her way for her customers are truly rare these days. Words cannot express how much your kindness and support have meant to us. Elaine, you are truly a blessing and we sincerely thank you for everything you have done. We wish you every success in the future. You genuinely deserve it. Thank you once again!

We had a very good experience at Spa World. The manager Elaine is very knowledgable about the different brands of spa and provided us with the information needed for us to make a good decision on which spa to buy. We would highly recommend Spa World Marsden.

Great experience from sales and after sales support. Delivery was easy and the Spa was extremely well priced compared to the competition. Recommended!

Amazing service. Easy to work with. We had very specific site conditions and had to get the spa to fit to the mm.. and was given all details required to for it in perfectly 😊

Diane was amazing!!! She was patient, kind and understanding and very knowledgeable. I would highly recommend buying a spa here. Can't wait for delivery!

Great service from Dianne at Spa World. Excellent product and honest advice and approach.

Elaine was a great help and I couldn't be happier with my Spa. Elaine took the time to help me work through what I wanted and provided great service. Thanks

Dianne was super helpful and attentive. I would highly recommend Spa World if you are considering purchasing a spa.

Great experience with Spa World from start to finish. The Dianne was knowledgeable, helpful, and made the whole process easy without any pressure.

I purchase a fisher 3 e spa at spa world Dianne sale person was very helpful as and look after the sale good price and also manage all the zip money finance very happy with the team I recommend spa world anytime And big praised to Joe the logistics team very professional in bringing the spa in at my place in a tight space 👌

Dianne at Spa World Marsden park was so helpful - she was able to assist us in choosing the right spa for our family, helped with trade recommendations in our local area, and continuously checked in along the way to ensure we were satisfied and happy with the purchase. Dianne made the entire process effortless and stress free.

From my first visit , I got full knowledge and a professional advice and recommendation for which spa I should get . Big shout to Dianne that made my visit so easy . Will recommend to all my friend and family .

Great spa and great service! Had this spa for 4 years now and no issue until recently. Contacted Ross at head office and he connected me with tech who sorted ASAP. Super grateful for the help in getting this sorted promptly! Highly recommend Spa World!

Elaine from spaworld has been remarkable from beginning to end. She gave honest feedback and shared amazing personal experience helping us with our decision in purchasing our first spa. We are extremely happy with that decision. Thank you Elaine and team.

Dianne was an absolute pleasure to work with and really helped me select the best spa that would suit my family

Great to see Elaine again! Bought the Aqualounge 9 years ago from her! She is helpful and friendly as we last remembered. Recommend.

Thankyou Spa World a beautiful spa and terrific service from both Elaine, Sales Manager and Ilfer the Electrician. Would not hesitate to do business again. Thankyou

Came in to buy some spa cleaner and found the wonderful Elaine - Nine years later. What a surprise- our Eon Vortex is still going strong - thanks to the expert advice and customer care.

In a world where great customer service is very hard to find, we were very impressed with how well we were looked after by Elaine and the team at Spa World. Elaine's product knowledge was extensive and she seemed to know just what spa would best suit our family. We ended up getting the Fisher 6 and have been using it a lot more than we thought we ever would! Once the sale went through, Spa World didn't just drop us like a hot cake, the after sales service and follow up was fantastic. I wouldn't hesitate to recommend them to anyone looking for a spa.

We decided on a spa in the spur of the moment in black Friday sales of NOV 2024. We did some online searching and the physical shops. Spa World was our last shop and where we decided to purchase our spa. At that time we were after a simple small spa. After discussing with the sales girl we chose the a Fisher 5 seater that could be plugged into a 10A outlet. Our home plans then changed and we had to delay the delivery of the Spa. Spa World were great to work with. As our delay went over to 2026, in that time we had to change the model we originally selected. Now a 15A and a price change, understandably. The service provided to ensure the Spa delivery and setup was good. We now have the spa installed and have been using it. Fantastic and relaxing. I recommend getting the cover. We should have thought about a cover lifter, something to consider in the future.

Elaine has been incredibly skilled in guiding us towards buying the right spa. We ended up going substantially above our initial budget and it is fair to say, 6mths on, that we haven’t regretted a single cent. We love our Mercury Vortex. Thank you Elaine

Highly recommend Elaine! We bought a spa and she was fantastic, always available on the phone with instant replies and updates right up until delivery day. Exceptional service!

Very happy with our experience with Spa world. Elaine was great to deal with, she was so friendly and helpful and followed through on everything, the spa and all the accessories arrived on time delivered as promised , I would certainly recommend spa world to anybody looking for a new spa. Look out for Elaine she was fantastic.

Elaine has been extremely helpful from the purchase until final stages of installation. I’ve messaged several times with a lot of questions and always had a quick response, even on her days off! Would definitely recommend going to see Elaine if you’re looking for a new spa.