Contact Details

Spa World North Lakes

63 Flinders Parade
Unit 5
North Lakes, QLD 4509

Sales & Customer Service

1300 414 187

Opening Hours

Mon - Sun 10.00am - 4.00pm

29th March (Good Friday) and 31st March (Easter Sunday) : CLOSED | Can't make it into our showroom? Please schedule a virtual consultation with our amazing team.

This showroom does not stock spa parts, chemicals or filters. Visit our Parts & Accessories store.

Tour Our Virtual Showroom

Showroom Reviews

Karen Kelleher

On Google

Mar 10, 2024

Kia

On Google

Feb 18, 2024

Nick Martin

On Google

Nov 21, 2023

We bought a spa today and couldn't be happier with the service and quality of the product. Peter is a pleasure to deal with, patient and knowledgeable giving you the time to think things through without being pushy. Highly recommended.

Peter North

On Google

Nov 12, 2023

After a couple of months of research and visiting several spa shops we found Spa World at North Lakes to be far superior and more helpful than other shops we visited. Peter made our experience very pleasurable. We highly recommend Peter at Spa World North Lakes. He’s an extremely entertaining and well spoken gentleman and his product knowledge was superb. Thanks again Peter!

Shelley Howe

On Google

Nov 07, 2023

I would like to thank Peter for all his helpful advice while looking at purchasing a spa..this man is a credit to your company

Debbie Aitchison

On Google

Sep 14, 2023

Peter was amazing through the whole process. Taking time to discuss spa options with us. A very positive experience. The after-sales service has been just as good.

TheLukaszpg

On Google

Jun 17, 2023

Peter walked us through the whole process, made purchasing spa very easy and was very accommodating. Highly recommended spa shop.

Ken Houliston

On Google

Apr 03, 2023

We found Peters salesmanship and post sale services to be Spot On! He and the Spa World team have been very efficient and understanding! Thanks Peter! Ken & Anne-Marie

Lynn Hallawell

On Google

Mar 31, 2023

We bought our Mercury Vortex spa from Nick a couple of years ago. It was the best thing my husband and I did. We have a ritual to have a spa at least three times a week. This is where we make all of our important decisions. Nick right from the get go has gone out of his way to assist us in all the questions we have thrown at him. The after service service we have has been second to none. You can't go wrong buying a spa from these guys. Lynn and Andrew

Shaun & Kerrie

On Google

Feb 16, 2023

Peter was absolutely fantastic to deal with. We went in to Spa World not knowing what to get but Peter helped us with all our questions and made the whole process very easy. We placed a spa on order and paid a deposit but unfortunately we had to cancel our order. After speaking to Peter he arranged for our deposit to be refunded straight away and said he would be happy to help in the future if we chose to order one at a later date. Fantastic company and people to deal with.

Hugh Graham

On Google

Dec 26, 2022

Peter was extremely helpful and responsive throughout. His advice was informative and professional. The spa is obvioulsy good quality and I am very happy with the purchase. The delivery team (Geoff and son) did a fantastic job. The spa had to be moved through my house to get to its final location. They were extremely careful and went to great lengths to ensure no damage to floors etc.

Gary Parker

On Google

Dec 18, 2022

Nothing but the best in customer service. Peter has been incredible with his knowledge & help, really appreciated. 😀

Nathan Cullen

On Google

Oct 16, 2022

Outstanding spas! Peter was amazing, not pushy, extremly helpfull and knowledgeable, and honest. He went above and beyond expectations. Would give more than 5 stars if possible!

Melissa Luxton

On Google

Sep 26, 2022

From start to finish I found Peter at Spa World North Lakes to be great to work with. He had amazing knowledge about all the spas and was always more than happy to answer any of the many questions my husband and I had during our decision making process. Refreshingly genuine, very happy with the service we received. Thank you Peter and Spa World.

Sharon Hutchinson

On Google

Jul 25, 2022

Peter and Nick have made for such an easy experience purchasing our first spa. We were clueless, and had lots of questions. They are both so friendly and helpful, and made us feel at ease about the whole process. When you walk out of the shop you feel you have just made some new friends! (Ask Peter to do his racing commentary! )The whole Spa World team are delightful to deal with including the spa concierge, the online store and the amazing & professional delivery guys. Cant remember when we have had such great customer service as they have given us, thank you! Loving the spa too!

Bec & Arjuna

On Google

Jul 16, 2022

Great spas! Quality and range is so great. Peter and the team let us try the spas to know exactly what we were getting and make sure we were completely comfortable with our selection. Made a huge difference in picking our spa vs competitor options. The handover was brilliant and they really looked after us - Nick was so knowledgeable and patient with all our questions. Couldn’t recommend a better place!

Justin Sims

On Google

Jun 28, 2022

We had a great experience at Spa world north lakes. Peter had given us all the information we needed and answer all our questions. We felt no Sales presser like some other place we went too and this helped us make the right spa choice that fitted our needs. Thanks Peter for all you advice and follow up when we had further questions. If you after a spa I would highly recommend going to see Peter!! Also he given us a fantastic deal!!

Joshua Schubert

On Google

Apr 04, 2022

I don’t generally write reviews however I feel this one is definitely warranted. September last year I had the pleasure of dealing with Peter in purchasing a swim spa for delivery mid 2022. The buying experience was second to none and felt like more then just a number. All went went, paid the deposit and the wait in anticipation began for mid 2022 delivery. In the months that followed, certain events which were out of my control resulted in leaving me with very little choice but to cancel the swim spa order. Reluctant as I was, I contacted Peter and was met with understanding and empathy. Not only did he listen to me, he worked with me to ensure I got my full deposit back (even though we were 3 months out from delivery!). From the day I had to make the phone call to cancel to when I got the full deposit back was less then a weeks turnaround - unlike some business who leave you waiting months for any sort of refund. Thank you to Spa World North Lakes (in particular Peter) who acted very fair, ethical and professional in the dealings in all stages of this process. This has left me feeling extremely confident in this business and would not hesitate to order a swim spa through this company come the more appropriate time. Peter especially made the process completely stress free and recommend everyone to deal with Peter for all their swim spa needs! Thank you again!

John Lowry

On Google

Mar 08, 2022

After comparing Spa qualities with 2 other companies and speaking to both Peter and Nick,we chose our Mercury Spa.We felt the specs on this Model and quality finish were good value for money.Built to enjoy good times.Many thanks John & Glenys .

Main Layne

On Google

Oct 13, 2021

Great Spar place to buy, awesome service mainlayne.com.au

JJ

On Google

Sep 04, 2021

Andrew Hallawell

On Google

Jun 03, 2021

My wife and I went in to the store not knowing much about spas, but wanted a spa. No pressure. We have had our Mercury now for 2 years and still love it . best money spent. Thanks Nick

G

On Google

Apr 03, 2021

Excellent customer service

K Walks

On Google

Mar 30, 2021

We wandered into Spa World last August just to browse as a starting point in trying to figure out if a spa would suit our lifestyle etc. From the moment we walked into the store, we were not pressured one little bit. Peter was there to answer all of our questions (we had a lot) and he let us freely browse on our own and climb in and out of all of the display spas without hovering over us. He answered all of our questions and came across as being highly knowledgeable with regards to all of the products they carried. Within the next few weeks we decided that we did want to move forward with purchasing one and Peter walked us through the whole process - answering many emails late and night and on the weekend. As there was a delivery delay due to Covid, he made sure we were kept up to date with the status and went out of his way to help ensure that we had our delivery and set up completed in time for Christmas and our daughter's birthday. Nick came out to our house and ensured that we got the spa up and running properly and the delivery team that Spa World uses is extremely professional. Still now when we have questions, Peter is always there to answer them. Highly, highly recommend this store and Peter and Nick in particular.

Danny Chiappa

On Google

Jan 30, 2021

Guillerma Sitchon

On Google

Jan 11, 2021

We have had our swim spa for over 2 years and thoroughly enjoying it all year round. Peter was so helpful throughout the whole transaction and always happy to answer any of our questions. We have since recommended 2 of our friends to Peter and he has been so helpful with everything. We highly recommend Peter and spa World North lakes

Jill Hatch

On Google

Jun 05, 2020

Well finally got motivated to go shopping for a new spa, Peter at North Lakes made it so easy, non pushy but very knowledgeable and easy to talk to, also very helpful with recommending electrician ECT, thankyou spa world . Love my spa!!!

Wayne Griffin

On Google

Apr 23, 2020

Purchased a spa from Spa World in late February. From time of purchase to delivery and follow up visit we can not fault our experience. Each member of staff we have dealt with have been professional and helpful, a credit to your company. So far we're very happy with our spa. Thank you.

Peter Miller

On Google

Jun 22, 2019

Jed Samwell

On Google

Mar 27, 2019

Dean M

On Google

Feb 17, 2019

Had a great experience at spa world north lakes. Peter provided service to us with no boundaries. He made the experience to buying a spa smooth and efficient. Peter is personable and professional. He took the time to get to know me and ensure the spa suited me and my situation. I will recommend any friends and family who are looking to purchase a spa to Peter. Thanks

Amanda Matthias

On Google

Dec 31, 2018

We recently got our new spa delivered and have been enjoying it everyday so far. We liked the fact that we could try it in the shop before we decided. Delivery was on time and we are very pleased with the service.

Ella Booth

On Google

Dec 31, 2018

John Rockwell

On Google

Dec 08, 2018

Was interested in purchasing a Spa recently and spoke with Peter about what I was looking for and Wow his Knowledge and customer service was fantastic. It is nice to see that service like that is still around and would recommend that if you are looking for a Spa then don’t look anywhere else than here 👍

fluxsta

On Google

Sep 18, 2018

Great service. Happy so far

Hannah Misters

On Google

Jul 25, 2018

My husband and I visited spa world at North lakes, as we have been in search for a suitable spa. We were greeted by Peter who was extremely helpful and sincere. We have been in search at many differnt stores, not one spa shop was as helpful and informative as northlakes Peter was able to explain and help us with our purchase. We love our Vortex spa and couldn't be more happy. Highly recommended. Regards Happy customers Joseph and Hannah

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Meet our team

The experienced North Lakes showroom team is here to help. Book a consultation now for help finding the perfect Spa World products for your lifestyle.

Peter S

Peter Sorensen

Retail Manager

Born and bred in Brisbane, Peter has been in customer service for many years and still believes in good old fashioned service. He is also partial to the odd game of golf or snooker.

Nick Kermode

Nick Kermode

Sales Consultant

Nick lives by the saying "do it right, while you're doing it" so lasting customer satisfaction is his goal. He lives in Brisbane and is a former pro golfer. If you need the best spa and your slice fixed, he's your man.

Spa pools, plunge pools and swim spas for sale in North Lakes, Queensland

North Lakes is a beautiful suburb with lots on offer from kayaking on Lake Eden to the farmer’s market and shopping at Westfield North Lakes Mall. With its sub-tropical climate, it’s also ideal for a backyard swimming pool, swim spa or spa pool.

Where to buy a spa pool in North Lakes, Queensland?

If you live in the North Lakes area and have been thinking about installing a pool, or are looking to buy a compact pool, swim spa or spa pool we can help.

Visit our Spa World North Lakes showroom and view the full range of spa pools, swim spas, plunge pools and more. Bring your swimming cossie and try out a spa pool or swim spa in store.

Who sells spas and swim spas in North Lakes, Queensland?

Want to buy a spa pool, plunge pool or swim spa in North Lakes? Searching for spas for sale in or near North Lakes?

Live in Kallangur, Mango Hill, Narangba, Deception Bay, Warner, Redcliffe, Clontarf, Sandgate or Burpengary and looking for “spas for sale near me”?

Wondering who sells spas in North Lakes, Dakabin, Rothwell, Scarborough, Deception Bay or surrounding areas?

Read this detailed article listing the main spa, swim spa and plunge pool stores in North Lakes and Queensland, Australia.

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.