Spa World Campbelltown / Gregory Hills Reviews

Norman Shook

On Google

May 25, 2024

Fred Kalache knows his spa’s and we felt confident in getting the best product and price when we see him. We bought a spa off him 5 years ago and didn’t hesitate going straight back to Spa World and finding Fred again. We bought a new model for our new house with confidence that we were being well looked after. Don’t get ripped off by other cheep claims . Get something that will last.

katherine wood

On Google

May 16, 2024

David Carn

On Google

May 04, 2024

Spa World has lots of spa options and Lillian was friendly and helpful, showing us all the options and extra. She took time to explain the differences and value of add-ons like UV filtering so we could make an informed choice that worked for our needs. We really appreciated her approach, patience and focus of what we needed rather than normally salesperson push to just "make the sale". It's the little things that matter and the higher quality is worth the little bit extra cost. Lillian made us feel like valued customers from the first minute. Love the approach and range of options Spa World, thanks.

Sandra Reyno

On Google

Apr 28, 2024

I came today. Lily is amazing!!!!!! And bought the spa!! Thank you


On Google

Mar 18, 2024

Fred was a great sales assistant and helped us extremely in choosing the right spa with all the extras with in our budget. Highly recommend going to spa world Gregory Hills. Superb customer service and an endless display of spa's to choose from. Mirna Khachan

Helen Wong

On Google

Nov 13, 2023

Thank you Lillian for your excellent service with our recent spa purchase. From the moment we walked into the showroom, she was friendly & answered all our questions. She was informative and has extensive knowledge on the different types of spas and all their features.

Paul Kardiasmenos

On Google

Oct 15, 2023

Lillian was all round great 👍

Robert Carroll

On Google

Sep 30, 2023

Fred was a fantastic sales person, extremely helpful throughout the enquiry to purchase of our swim spa. He is resourced with professional trades which helped a lot as we have a challenging block to access

Nick Cam

On Google

Sep 27, 2023

Fred was a pleasure to do business with! He was very friendly, polite, clear, approachable, and would allow time for my partner and I to consider our choices and have a look on our own. He was very patient and very pleasant. He was also very informative and helpful and answered all our queries with expertise. He gave us a great deal, and we are very, very happy with our experience! 10/10 would recommend.

Claire H

On Google

Sep 16, 2023

If you are looking to get a spa spa world gregory hills is the place to go. Dianne .A. is a fantastic sales consultant. I've been a customer for 15 + years and have had two amazing spa's from Dianne now the customer service and support from the team at gregory hills is amazing nothing is ever to hard and Dianne always go's above and beyond to help you with your every need

Daniel Armstrong

On Google

Sep 12, 2023

Was an absolute pleasure to work with Fred in our purchase of our swim spa. He was very easy to work with and got us exactly what we wanted. Highly recommended.

Michael Mikhael

On Google

Sep 02, 2023

WOW, the experience i michael and my wife liz got from Lillian was amazing,,her smile and approach towards us was very friendly and warm , We contacted Lillian about 9 months ago as we had planned to purchase a spa in late 2023 ,,and as soon as we walked back in to SPA WORLD gregory hills Lillian knew who we were and our requirements for our Spa,,very thing we asked Lillian answered and then added ,,its your choice ,, and Lillian never over powered us on any direction or decision,, very impressive with service, care and professional approach,,thanks Lillian for the help and advice,,,

Kamlesh Patel

On Google

Sep 01, 2023

Saw Lillian today and great service highly recommend her! Extremely nice servuce.Highly Recommend

Lilly Black

On Google

Aug 20, 2023

Fantastic service, Lilly and Fred are both so helpful and informative. Highly recommended.

Karin Johnson

On Google

Aug 16, 2023

Lillian was fantastic she help us find the spa that would fit our family lifestyle. She was very honest and listened to our needs and have some amazing advice. She was absolutely amazing and would definitely recommend her! Spa world is very customer oriented as they help you from the initial purchase all the way through to delivery then further onto after sales care to ensure that delivery went to plan and if there is anything wrong with the purchase. They are very communicating.

Amanda-Lee Cook

On Google

Aug 10, 2023

Lillian was amazing! Great service and very helpful!! To add….. the BEST experience in purchasing an item! The BEST…..

Tunde Pumps

On Google

Aug 04, 2023

Fred is the best guy ever From start to finish He is the best Thanks Fred BABA

Kyrine Stowell-Elliott

On Google

Jul 29, 2023

We visited Spa World at Gregory Hills and were assisted by Fred. He was extremely knowledgeable and was able to answer all of our questions and guide us in making the best purchase for our home. Exceptional customer service and would recommend Spa World to everyone - make sure you speak to Fred!

Lynsey Arbuthnot

On Google

Jul 05, 2023

Fred was very helpful and knowledgeable. Helped put our minds at ease by answering all our questions, going above and beyond to assist.

Kristine Tiata

On Google

Jun 30, 2023

Fred from spa world is amazing, so easy to deal with. Makes you feel comfortable but not pressured, and helps you through the whole process. Definately recommend and this is the 2nd time i have purchased from them. One very happy customer ⭐️

Craig Hudson

On Google

Jun 29, 2023

We too visited the store and were greeted by Lilly. We initially were just having a preliminary look but once there and with Lilly throwing in so many extras made an impromptu decision to buy. We definitely aren't sorry though. The spa is now here and it's brilliant Fisher 5 with bluetooth speakers even. Spaworld were great throughout the whole process - so professional - delivery guys and platinum handover man also great. Highly recommend getting a spa from this store.

Danielle B

On Google

Jun 27, 2023

Lillian was very friendly and extremely helpful with getting us the swim spa that was right for our family. Highly recommend


On Google

Jun 26, 2023

We had the best sales experience from Lillian at Spa World. She is knowledgeable, intuitive, helpful and professional. Would highly recommend her and Spa World!


On Google

Jun 23, 2023

Great service! 10/10

Casper Storkholm

On Google

Jun 18, 2023

I recently visited Spa World Gregory Hills to inquire about purchasing a spa. I was greeted by Lilli, who was incredibly knowledgeable about the different types of spas available and their respective features. She took the time to understand my needs and goals, and she made several recommendations that were perfectly suited to me. Lilli was also very patient and helpful as I asked her a ton of questions. She was able to answer all of my questions in a clear and concise way, and she never made me feel rushed or uninformed. Ultimately, I decided to purchase a spa from Lilli, and I am so glad that I did. She was incredibly helpful throughout the entire process, and she made sure that I was completely satisfied with my purchase. I would highly recommend Lilli to anyone who is considering purchasing a spa. She is a true professional who is passionate about helping her clients find the perfect spa for their needs.

cosimo ferreri

On Google

Jun 17, 2023

I recently had the pleasure of purchasing a Hydrozone Spa from Spa World, and I cannot express enough how satisfied I am with the entire experience. From the moment I walked into the store, Fred and his team provided exceptional service and made the entire process smooth and enjoyable. First and foremost, Fred's knowledge and expertise in the world of spas were remarkable. He took the time to understand my needs and preferences, patiently answering all my questions and offering valuable insights. His passion for the products was evident, and I felt confident that I was making an informed decision. What impressed me the most was Fred's dedication to finding the perfect Spa that fit my requirements. He carefully guided me through the various models, explaining the features, benefits, and customization options available. His attention to detail was remarkable, ensuring that every aspect of my purchase aligned with my desires. The professionalism and friendliness of Fred's team were equally commendable. They created a warm and welcoming atmosphere, making me feel comfortable throughout the entire process. They were always ready to assist, providing invaluable advice and support whenever needed. Upon finalizing my purchase, the delivery and installation process exceeded my expectations. The team handled the logistics seamlessly, coordinating with me to find a convenient time for delivery. They arrived punctually and efficiently set up the spa, ensuring that everything was in perfect working order before leaving. The Hydrozone Spa itself is a marvel. The quality and craftsmanship are top-notch, and I've been thoroughly enjoying its rejuvenating features. Fred and his team took the time to walk me through the spa's operation, ensuring that I understood how to utilize all its functionalities effectively. I highly recommend Fred and his team at Spa World for anyone considering the purchase of a spa. Their expertise, professionalism, and exceptional customer service made the entire experience delightful. I am incredibly grateful for their assistance and thrilled with my Hydrozone Spa. It's been a true game-changer, providing me with endless relaxation and enjoyment. Thank you, Fred and team, for going above and beyond to ensure my satisfaction. Cosmo and Anna


On Google

Jun 15, 2023

Thank you Fred for the outstanding service you have given us, going above and beyond. Your time and assistance has been greatly appreciated and we will highly recommend you to anyone looking for spa/gazebo related items. You have made a challenging, interstate sale very easy for us and we thank you very much :)

Belinda Bill

On Google

Jun 15, 2023

Thank you Spa World! After losing 29K to another spa retailer when they went into liquidation (Billabong Spas), we were very cautious in buying another spa, and on a much tighter budget having lost nearly 30K. We went into Spa World at Gregory Hills and met Fred Kalache, who listened to our story to understand our needs, and worked hard to find us the best price he could. With a 4 month wait for delivery, we departed the showroom undecided, to consider our options. Fred called us not 30 mins after we left the showroom, after having called around and secured a spa in stock at another location, which he confirmed could be delivered in 2 weeks, at an excellent price. Only 6 days later, our beautiful spa arrived and was installed. Spectacular sales and customer service, I would not hesitate to recommend Spa World and Fred - thanks so much!

Stevica Cvejic

On Google

Jun 12, 2023

A great store to find your spa with many spa models to choose from. Fred is very knowledgeable and helpful. He gave us a great deal on the Vortex Neon and we cannot wait to get it installed! Happy customers, Mara and Steve

Greg Donaldson

On Google

Jun 12, 2023

I have a back injury that will eventually need surgery. Thanks to the advice given to me by Fred, I now hope to manage my injury and hold of from the surgery for a few years. A nice Vortex Mercury Spa will soon be keeping me able to work. Thanks so much Fred.

Tony K

On Google

Jun 10, 2023

Fred is extremely helpful and knowledgeable, great before and after customer care and support.

Tarase Bush

On Google

Apr 23, 2023

Lillian was very bubbly and helpful and definitely knew what she was talking about. Great service 👍

peter callins

On Google

Apr 03, 2023

We cannot express how knowledgeable and helpful Fred was with helping us with our spa purchase we highly recommend him and it was nice to have someone cares about the details


On Google

Mar 31, 2023

Excellent customer follow- up service by Fred. Not only does he sell swim spas but he is a wonderful source of knowledge post delivery. So many questions and always a reply. Well done Fred. 👐

Pauline Formosa

On Google

Mar 04, 2023

Jenna Burg

On Google

Dec 29, 2022

We first met Lilli in 2010 when we bought our first spa and she was so informative & lovely. We were confident we had made the right choice! Our spa is still going strong almost 13 years later but now with a new owner due to selling our home. We were pleasantly surprised when walking into spa world at Gregory hills today on the hunt for a new spa for our new home! Lilli greeted us and to both our surprise we remembered each other! Again, Lilli was so helpful, friendly, kind, and made us feel so comfortable with her wealth of knowledge! Within 15 minutes of the first place we looked we had paid a deposit on our brand new spa! We were confident we didn’t need to look anywhere else knowing we were in good hands with Lilli. She did everything possible to give us the best deal she could. So excited for our new spa to arrive!!

Scotty Grech-Matthews

On Google

Dec 27, 2022

My rating was going to be worse but I’ve given it thought and we’ll here we are. ** read to end ** Buying the spa was super easy, maybe a little too easy ;). Staff helpful and they threw in a few extras. Cost for value has been good and the overall process has been good. Delivery of the spa was annoying as the spa company contacted us multiple times requiring additional information. They could improve this process to streamline it. They will need measurements of all heights and widths of any gated area. That said, once sorted delivery was easy and quick. We did get a recommendation from Spa World for an electrician to install the required power outlet. I’d recommend shopping around or being very clear in what you want done. If the electrician installs a ‘switch’ instead of a plug, then you won’t be able to move or rotate your spa at a later date without calling out an electrician again. Recommend a switch with outdoor water proof plug( see photo).

Mirna Khachan

On Google

Dec 14, 2022

Lillian from Gregory hills spa world was an excellent sales person and very welcoming. She was very professional and answered all my questions. I highly recommend paying her a visit if you are looking for a spa.

Bill F

On Google

Nov 09, 2022

I went to Spa World at Gregory Hills looking for chemicals for my Spa I checked the reviews before going Lillian you are the most friendly sales person I have ever met it is no wander you received good reviews

Mahitha Yadala

On Google

Oct 24, 2022

Lillian is best at the customer service, she looked after us really well.

Daniel Hu

On Google

Sep 26, 2022

I have been talking to Lilly on email and phone for a couple of months before my wife and I finally got a time to visit their showroom. Lilly is such a nice person. She explained all aspects of the swim spa that we want to buy. Very easy and stress-free purchasing process. For anyone thinking about adding a spa to your house, I recommend Lilly and Spa World.

Mary Gaiot

On Google

Jul 16, 2022

Amazing service. Fred has looked after us with our purchase of our outdoor spa. Keep up the good work!

Victoria Hudson

On Google

May 23, 2022

Thank you Fred Kalache! We are super excited for our spa to arrive. We appreciate your honest and excellent service and have felt supported the whole way. Always feels great knowing your making the right decisions.

Craig Denten

On Google

Mar 26, 2022

Lillian from Spa World Gregory's Hills really looked after us from the moment we walked into the Showroom .She is extremely knowledgeable on the range & features. She kept us in the loop until & including the delivery.She is still approachable with any maintenance issues that we have had since . Highly recommended Her & Spaworld.

Diana R

On Google

Mar 07, 2022

Lilian at Gregory hills spa world was absolutely amazing to deal with. Very thorough and so kid friendly. She helped our purchasing of a spa experience memorable. Thank you!

Nazeef Khan

On Google

Mar 02, 2022

Always been exceptionally helpful, it's always good to have her as a personal contact as she's always willing to help when ever needed or direct the right people to me without having to deal with multiple people and do run around. I recommend people spa world mainly due to Lilly as my customer experience is all from my.dealings with her personally

Max Condon

On Google

Mar 02, 2022

Lillian has been very helpful in expediting our swim spa and in advising what accessories we do & don't need, plus she has (even on her days off) replied to our queries as swim spa "newbies".

Kathryn Ashley

On Google

Mar 02, 2022

Having been thinking for a while about purchasing a spa, I stopped in at Spa World Campbelltown/Gregory Hills. I was greeted by Lilly and she was so welcoming and warm I felt instantly at ease sharing with her what I was thinking about purchasing. Lilly was incredibly knowledgeable of the range of product, and allowed me to take my time to consider options and explore the spas. I wasn't sure I could achieve what I hoped within my budget, but with Lilly's help a 'meant to be' opportunity came up. Deposit paid, I left feeling incredibly excited and at ease with the process knowing if I needed anything that I could reach out to Lilly at anytime.

Robert Anderson

On Google

Mar 02, 2022

our service from Lillian was second to none. We went into spa world with slight idea of what we wanted, after sitting down with Lillian she made our purchase easy and made us felt like we were in good hands! Thanks so much!!

Marielle Decotter

On Google

Jan 18, 2022

Shahed Anwar

On Google

Jun 22, 2021

Make delay with delivery but customer service is good

Mossab Alsalem

On Google

Oct 29, 2020

Great service from Lillian at Gregory hills store, she was really very helpful and friendly.. highly recommended

Ann ngo

On Google

May 14, 2020

Greg Bowman

On Google

May 30, 2017

Kathrine Leannan

On Google

May 02, 2017

Last Sunday, my husband and I went to the Gregory Hills store to look at spas. It has been a life long dream of my husband to own a pool. We live on a beautiful 3/4 of an acre at Silverdale with lots of trees which would make pool care and cleaning a full time job. He also has for a very long time wanted a spa. In 2009 he incurred a severe back injury while working in Operating Theatres for which he has had years of physiotherapy and hydrotherapy. Then, we met Lilli. Her knowledge of your product was truly impressive. Being a researcher, I had of course done my homework and she was verbatim in offering us the information that I had already gleaned from your website. Your spas are first class. Lilli gave us all the facts on all of the models in the showroom. We had no intention of making a decision on Sunday regarding purchase, we were just ‘out for a look.’ Based on the service we received, we bought my husband’s dream – the spa pool. Our decision was based on expert knowledge, common sense advice regarding running costs, information about water cleanliness and about the necessary foundations for the product, delivery and set up and of course on the significant therapeutic benefits the spa will offer to my husband. If your company has a reward or service recognition initiative, I request Lilli be the recipient of such a reward. She offers first class service and advice to her customers. There is no pressure to buy. The advice and the product and sells itself. She is exceptional.

Infrared Saunas for Sale in Goulburn

Why buy an infrared sauna in Goulburn?

Goulburn is a historic city surrounded by beautiful landscapes and a community that values outdoor activities and a balanced lifestyle.

Residents often participate in farming, gardening, and various sports, making health and relaxation important.

An infrared sauna serves as an excellent tool for residents to wind down from the active lifestyle or to warm up during the cooler coastal evenings.

Here are the top three reasons why an infrared sauna can be great for you.

Disclaimer: The health information contained in this article is not intended to prescribe a particular diagnosis or course of action. We are not medical professionals. If you have any concerns about your current health or well-being, please contact your GP or other medical professional for advice.

Learn more about the benefits of infrared saunas.

Where to buy infrared saunas in Goulburn?

While there are several sauna retailers in Goulburn, Spa World remains the best choice for purchasing an infrared sauna. Although Spa World does not have a showroom in Goulburn, the nearest one is in Campbelltown/Gregory Hills.

Spa World is known for its expertise and is the most recognised and trusted sauna retailer in the area. The company offers excellent aftercare support, ensuring customers are satisfied with their purchase.

Residents of Goulburn can rely on Spa World for a reliable and professional sauna buying experience, making it the top choice for infrared saunas.

The Spa World showroom in Campbelltown/Gregory Hills showcases more than just infrared saunas. They also display a vast collection of outdoor essentials for your leisure and entertainment including spa pools, plunge pools, swim spas, outdoor fires, umbrellas, and pergolas.

About Vortex™ Saunas

Vortex™ far infrared saunas help soothe tired muscles and relax the mind – leaving you recharged and reset!

Harness the healing powers of heat with infrared technology – the gold standard when it comes to saunas. The Vortex™ range of infrared saunas is the perfect solution for those who take recovery and relaxation seriously.

There are two models to choose from – Linear and Prestige – and three size options within each range. The saunas feature low EMF ratings and are hand-crafted from sustainable Forest Stewardship Council-certified timber. Learn more about infrared saunas.

Are you ready to experience the therapeutic effects of a home sauna in Goulburn? Contact Spa World today!

Why Spa World?

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.