Spa World North Lakes Reviews

Rhonda Webb

On Google

Mar 02, 2024

At Spa World Underwood Qld, Michelle has been so helpful, extremely knowledgeable with guiding us through the purchasing process. Finding the right fit for us. Not all Spas are the same. Very happy to recommend Spa World and their great range of well rated Spas.

Tom Versluys

On Google

Jan 13, 2024

My Wife and I early this year purchased a Titanium Spa from Duncan at the Underwood Store. We this was probably the best thing we have done in years The service from Duncan was out standing nothing was to much every little thing he chased up to make thing work the very best for us.Thanks Duncan That's not the end we received email from the delivery people and that worked great as we. Then Lydia got involved (field service manager) again out standing service. Don came out and did the run through and that made life very easy. I don't wright reviews but if you are looking for a Spa don't go past this company. Thanks Spa World we love it. Tom V

Honda Jack

On Google

Jul 12, 2023

Awesome to deal with talk to Michelle she's amazing

Chad Barrett

On Google

Jul 03, 2023

Spa World Underwood was our 1 and only choice when making this investment into a new Spa. We visited multiple Spa Shops throughout Brisbane until we found the company we wanted to work with to provide our Dream Spa and setting. Michelle was nothing short of amazing , and I highly recommend if you are in the market for a new Spa, do yourself a favor and contact her for nothing less than great solid advice. Thanks Michelle and Thanks Spa World, we can now sit back, relax and enjoy all our Spa can offer us for years to come.

Mj Sherman

On Google

Jun 21, 2023

Our experience with Spa World has been super friendly, easy an direct. Communication is 10 out of 10 an our sales rep Michelle Pratt is wonderful. She is so so helpful an pleasant to talk to. She is an asset to your team. Regards, Maryjane Sherman.

Craig Dix

On Google

Jun 18, 2023

Salesperson - Michelle -She was my contact with spa world, where I spent a few hours on my first visit. I found her to be very nice, friendly, knowledgeable & helpful. Even taking phone calls on her day off to answer my questions. I had multiple visits to the store deciding on which spa was the best for me. Michelle was extremely helpful every time. She is a great salesperson. Delivery - Geoff – Was great at the delivery stage, I was differently nervous with the spa being craned over the house. He helped put my mind at ease. Again, he was nice, friendly & knowledgeable. Even helping me on the phone the following day to answer some questions I had. Handover - Don- Was great, helpful & knowledgeable with the time spent with me during the handover. He also was happy to take phone calls to answer any questions that I had after the handover was completed.

Brian Bailey

On Google

May 31, 2023

Michelle was lovely to work with and attended to our need/wants in a very professional manner.

Col Harris

On Google

Mar 30, 2023

Duncan and the team were brilliant to deal with, great product and well done extras. Their delivery team AAASpas also deserve a mention, their commitment to safe and quality delivery/installation was very commendable. Thank you team!!!!!

BJ Birtles-Crute

On Google

Feb 12, 2023

Michelle at Spa World was amazing throughout the entire process. 14 months wait times during covid but got regular updates from Michelle with progress and lots of advice. Would recommend to anyone buying a new spa.

Tony Schafer

On Google

Oct 03, 2022

My name is Tony and I bought a sauna and gazebo from spaworld . The instore experience from Gerard was brilliant as I have furniture and bedding store and love great service . Unfortunately the delivery process was appalling . All purpose transport who spaworld use cancelled twice and then delivered the gazebo in the wrong colour . It held up our works because we couldn’t progress any further . The lack of information was frustrating until Duncan took over . He never missed calling me when he said he would , even if it was bad news . With his brilliant customer service turned a very grave situation into a more amicable scenario . This would have been a one star without his input but credit where credit is due . He is an asset to spaworld .Thankyou Duncan Kind regards Tony

Laura Phillips

On Google

Apr 06, 2022

Great service by Michelle from ordering to the installation of our first spa. Thank you!

Benjamin D

On Google

Mar 08, 2022

A++ Customer Service! Gerard was an exceptional help in such a difficult decision as a first time buyer new to the spa world. Whilst checking out all the competitors (and I really mean all in south east Queensland area), I can honestly say Gerard is the only person who I actually trusted to give me reliable and trustworthy information. Exceptional follow-up, even contacting me on non-office days to make sure I was happy with the information he provided. The products are amazing and would strongly recommend everyone to make this (and specifically Gerard) your first stop before getting misguided by all the quacks in the spa industry. A++

David Bailey

On Google

Oct 04, 2021

Very good

Shawn Markham

On Google

Apr 11, 2021

Duncan and the team at Spaworld in Underwood provided a fantastic customer service, I highly recommend to anyone looking for a spa in Brisbane to go and see these guys :)

Summit Backpackers

On Google

Apr 01, 2021

I had a great experience buying a spa from Spa World in Brisbane. Duncan was very informative and friendly and did not pressure me into anything. He spent a lot of time with me as I decided which was the best spa for us but wasn't bothered by how long it took to explain everything. The company have a great range of spas that suited what I wanted. The team involved with delivery have been communicating very well with delivery timeframes. We were able to save some money by picking up the spa ourselves.

Susan Chapman

On Google

Mar 30, 2021

I don’t often bother with reviews but I have to say how blown away I was with the service I recently was given Duncan went beyond the call of duty to help us find what we were looking for Thank you so much Sadly sometimes it is a rarity to actually get good help when you need it I recommend Spa World Underwood to anyone who is looking for a little indulgence for their back patio Cheers and once again Thank you So happy 🥂

Jenny Macfarlane

On Google

Feb 01, 2021

Sales team were great (Michelle) with purchasing. Thanks Duncan for coming out to set up our spa and going through all the instructions with us. Great service!!

Kelsie Dodds

On Google

Dec 02, 2020

The service at spa world we received when shopping around for our renos was amazing. Duncan was very knowledgeable about all things spa sleep and couldn’t have been more helpful or friendly.

Anita Ong

On Google

Nov 27, 2020

Really happy with my recent purchase, spa looks awesome on my pool deck! Loved the after sales service from Rob who made sure I had everything I needed. Legend. The sales team were very knowledgeable and not pushy. A small delay with shipping due to COVID but they kept me fully informed the whole way and my back already feels way better! Thanks guys.

Gerard Cahill

On Google

Nov 25, 2020

A big thank you to Nick, Rob and the team at Spa World Underwood including the delivery crew, you have all gone over and above your call of duty to ensure that our expectations were met, we recently took delivery of an amazing new swim spa and can’t be more pleased with the service provided especially in these tough times with Covid making it very hard for businesses to operate to there full capacity especially when their hands are tied as they have to work with external parties who also have restrictions in place involved in getting the Spa from the supplier to our place. From day one when we ordered, to delivery, set up and after sales service, we have been impressed with all dealings and the cleanliness of the showroom was second to none. We had several inquiries and a few questions after installation and it was never a problem for the crew at Spa World to assist us with our queries, thank you for a wonderful experience 👍

Kevin Blue

On Google

Nov 24, 2020

Love. It

Rowan Coe

On Google

Nov 23, 2020

The team at Spa World were really helpful when I recently enquired about spas. Knowledgeable, friendly and courteous staff. Would highly recommend.

Brian Mansell

On Google

Nov 19, 2020

Called into Spa World Underwood recently and spoke to Michelle about a spa; She couldn't have been better, very pleasant and very knowledgeable. I was very impressed with the shop, very clean and the state and range of the spas was very impressive. When I'm ready to purchase a spa I know where I will be going! not to any of the other spa sellers in the area! Compared to Spa World the sales staff have very little product knowledge.

Audra Greatorex

On Google

Oct 22, 2019

Purchase review. Beautiful big modern showroom. Great to see a huge selection of products you are choosing from. The spas were not all crammed in and many were filled so you actually get to see what they do. Nick was extremely friendly and knowledgable. He actually took time to find out what my husband and I wanted and needed from a spa. He wasn't pushy at all and when we said we were going to 'think about it' gave us brochures and wrote down the spas and options we'd discussed. We went back the next morning and ordered our swimspa. Nick gave us a very good deal and even upgraded a couple of items. Extremely happy with the service and the showroom is well worth a visit.

Complete Creative Constructions

On Google

Apr 27, 2018

Complete creative constructions use and recommend spa world very professional service

Jack Hanley

On Google

Mar 02, 2018

Peter Sorensen

On Google

Jan 29, 2018

Very good shop, friendly and extremely helpful

Louise Sanderson

On Google

Jun 06, 2017

Good service, good advice and good price. Waiting for delivery of spa.

Michael Caldwell

On Google

Feb 10, 2017

Infrared Saunas for Sale in Sunshine Coast

Why buy an infrared sauna in Sunshine Coast?

Sunshine Coast is a place where people enjoy an active and healthy lifestyle. An infrared sauna is a perfect match for this lifestyle.

It offers a place to relax, helps with muscle recovery after outdoor activities, and can be used all year round, even when it's a bit cooler. An infrared sauna can help residents unwind and stay healthy, right at home.

Here are the top three reasons why an infrared sauna can be great for you.

Disclaimer: The health information contained in this article is not intended to prescribe a particular diagnosis or course of action. We are not medical professionals. If you have any concerns about your current health or well-being, please contact your GP or other medical professional for advice.

Learn more about the benefits of infrared saunas.

Where to buy infrared saunas in Sunshine Coast?

While there's no Spa World showroom directly in Sunshine Coast, you can find the nearest one in North Lakes.

Online customer service from Spa World caters to those who cannot visit the showroom, providing expert guidance tailored to each individual's needs.

The company is known for its deep knowledge in the field and its status as a leading sauna retailer in the region. Customers can rely on Spa World for comprehensive aftercare support, ensuring a satisfactory experience beyond the initial purchase.

The Spa World North Lakes showcases more than just infrared saunas. They also display a vast collection of outdoor essentials for your leisure and entertainment including spa pools, plunge pools, swim spas, outdoor fires, umbrellas, and pergolas.

About Vortex™ Saunas

Vortex™ far infrared saunas help soothe tired muscles and relax the mind – leaving you recharged and reset!

Harness the healing powers of heat with infrared technology – the gold standard when it comes to saunas. The Vortex™ range of infrared saunas is the perfect solution for those who take recovery and relaxation seriously.

There are two models to choose from – Linear and Prestige – and three size options within each range. The saunas feature low EMF ratings and are hand-crafted from sustainable Forest Stewardship Council-certified timber. Learn more about infrared saunas.

Are you ready to experience the therapeutic effects of a home sauna in Sunshine Coast? Contact Spa World today!

Why Spa World?

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.