Infrared Sauna Townsville

Hello Kat, Firstly I want to say thank you for the wonderful service you have given me while purchasing and having my spa delivered. Your explanation of the workings of the spa was superb and the ease of handover was terrific. You have certainly found your calling. Your friendliness was gratifying which showed to me you really care about your customer. Wow, what a lovely human being. All I have to do now is jump in the spa and relax, relax. Sue

We have just had our spa delivered, and the whole process from purchase in store with Leon, the delivery guys led by Dylan, to the handover from Kat was absolutely amazing. Kat has been so efficient and friendly, from the phonecalls beforehand to the handover today. Her knowledge of how the spa works and how to add all the chemicals was all explained to us in an easy to understand way. Thank you spa world and especially Kat. We would definitely recommend you.

I had the pleasure of dealing with Jon when purchasing my new spa, and I can't speak highly enough about the experience. From the moment I walked in, he was welcoming, knowledgeable, and genuinely attentive to my needs. He took the time to understand exactly what I was looking for, answered all my questions, and offered helpful suggestions without being pushy. What really stood out was his patience and willingness to guide me through every step of the process, from selecting the perfect spa and accessories to helping with delivery options and explaining the maintenance routine. He made the entire experience seamless and enjoyable. Even after the sale, Jon followed up to ensure everything was set up properly and that I was completely satisfied. It’s rare to find such excellent customer service, and I truly appreciated his professionalism and personal touch. I would highly recommend him to anyone looking to purchase a spa!

We brought a spa through Kat at the Bundaberg branch, and she has been incredible to deal with. She has keep me informed every step of the way and even offered to do a video call when we are filling up our spa to run us through the chemicals needed. We really couldn't be happier. Thanks Kat, you've made it a stress free process 😁

Visited Spa World Bundaberg yesterday.Was met with a wonderfull staff member Katarina.She spent so much valuable time with us she explained everything showing my husband how the spas work , how to care for spas her knowledge was amazing and gave us a fantastic quote.Thankyou katarina.

I received my 5 seater Mercury spa last week and had the handover today with Kat and Jon. Leon gave me an incredible deal and Kat took care of me right from purchase to install/handover. She has been extremely approachable with exceptional communication skills and went above and beyond to provide excellent customer service. I would recommend Spa world to anyone wanting to buy a spa.

We love our Vortex spa from Spa World Bundaberg. They provided amazing advice and service and even came out to our rural property to make sure our setup was prefect. We would recommend purchasing from them. Peter & Wendy

Just finalised Ordering a Swim Spa from Jon @ Spaworld Bundaberg. Jon provided excellent information & customer service. Buying a swim spa is a big investment and Jon helped us all the way. Nothing was ever too hard. We reside in remote Nth QLD and Jon also went above and beyond to work out delivery of the spa, not an easy process. With helpful videos & messages/conversations we felt really comfortable with the process & purchase., Cant wait until it arrives. Thank you again Jon you deserve ⭐️⭐️⭐️⭐️⭐️

Thank you Jon and Leon for the help they provided when purchasing our swim spa from them very helpful and their knowledge of their products helped us alot choosing the right swim spa,Jon goes above and beyond with his knowledge and aftersales coming to your home showing you how easy it is to maintain and Run,Would recommend anyone looking for a swim spa or spa to check out Spa word Bundaberg First🤙

Jon’s service throughout the entire process from purchase to installation of our new spa from Spaworld Bundaberg was outstanding! His guidance made all the difference in helping to choose the right spa for our needs. I highly recommend Jon and Spaworld Bundaberg if you’re looking at purchasing a spa. We absolutely love ours!

What a pleasure it was to deal with a professional as Jon Stefanides, at Spa World, Bundaberg. The Vortex Avante' Spa, steps and hand rail, chemicals, filters and everything associated with the package for a brand new spa installed, arrived on the specified date. Jon was very helpful in explaining the workings and the filtration system for the start up. It is the best Christmas present we have had in a long time, and is wonderfully relaxing with the benefit of hydrotherapy jets. Bundaberg Spa World is a 5 Star Company to deal with. Bill and Sue Griffiths.

Thanks to Jon at Bundaberg for his friendly sales approach and excellent, honest communication throughout the shipping, delivering and handover process. Jon gave us confidence that we were purchasing the right spa and was very thorough in his explanation of use. We would definitely recommend talking to Jon if you are considering a spa purchase in the Wide Bay.

Jon & Steve were very knowledgeable & thorough , genuine people to deal with. Jon has excellent communication skills and kept us up-to-date with our spa arriving . Jon called in & gave us a comprehensive run down on our spa operation/ features, thanks so much spa world.Excellent customer service. & fabulous spa.Would highly recommend.

Great service and Jon looked after us all the way. He is a very personal and friendly bloke. He managed all the details and there was no issues with anything. He came over to our place for the hand over and went through all he processes we needed to know. He showed us all the settings and specifications. I would recommend Jon Stefanides and Spa World Bundaberg to anyone who is wanting to invest in a spa. Jon knows everything that needs to be known. The price was excellent. The customer service was the best. cheers, Ross and Jill Brown

I purchased a spa and Jon has been a great help with setting it up. He gave us step by step instructions and followed up with phonecalls to check how things where going. Would recommend Spa World Bundaberg and Jon especially.

We recently installed our new spa from Bundaberg Spa World and had the pleasure of dealing with Jon. Jon’s knowledge and guidance through the installation was nothing short of one of the best customer service I have ever had. Jon even took time out on his day off to ensure we comfortable with our purchase and also on maintaining our spa. Highly recommend Spa World Bundaberg to anyone and also Jon for his outstanding customer service

We purchased our Nitro span from Steve & Jon @ Spa World Bundaberg. Fantastic support from the guys. Best of all is their support & product knowledge is second to none. They come to our hone and completed the full setup. up, very happy😁😁 Since then, I have been able to place a ceramic coating over the cover and sides for longer protection.

Fabulous experience getting our Vortex Mercury. Jon went above and beyond to ensure our spa was up and ready for our 31st wedding aniversary today. He spent time explaining everything thoroughly. Lovely bloke. Very happy

We are extremely happy with the service and knowledge provided by Jon during our recent spa purchase. The after delivery service was exceptional as Jon personally came around to ensure our new spa was set up and running perfectly. Thanks Jon P @ K

Just had our Gemini Avante spa delivered once I’ve installed it, Jon from Spa World Bundaberg came out and helped set up he gave a full detailed description of how to operate it and how to test and add chemicals. It was a pleasure to deal with Jon from start to finish, now to sit back and enjoy the spa.

Just want to thank everyone at Spa World Bundaberg, they have been absolutely wonderful to deal with. Right from the very start we felt very comfortable dealing with professionals, starting with Leon, then a site visit from Steve and then after sales service and the initial setting up with Jon. The delivery guys were great as well, nothing was a problem for them even though they were working in confined conditions. I would recommend seeing Spa World first, you will not need to go anywhere else. Thank you very much.

A lot of companies could learn a lot from Steve, Jon and the team about customer service, communication and commitment. Thank you.

Amazing service and consideration of customer service. Above and beyond. Thanks Steve, Jon and staff for bringing our swim spa dream to fruition 😀😀😀

Very good friendly staff help out with any problems immediately glad to have brought from them

Jon from Spa World Bundaberg helped us buy our new spa. Very good knowledge of the products. Ordering and delivery were straightforward. Happy days...

Steve and Leon were a great help in choosing the correct pool for me and even helped organise my glass fencing and someone to fit it for me

Well I went looking for a replacement SPA, I was told to visit SPA WORLD BUNDABERG, well I went no further, the service that I received was 5 STAR, the knowledge of all the different spas and pump size and all about the amount of jets was my priority. Steve had so much knowledge about all the different types with swim spas & normal spas. The best thing of all there are so many on display for you to view and sit in and try for size for you and family. Also there 2 spas in working order for you to try. I would not go anywhere else. Don Barwick.

Really happy with Jon Stefanides. He went above and beyond for what I needed help with and he didn't have to. Took a week or more (which i completely forgot about my request) but he still got back to me with what i needed. Alot of companies normally give up so I greatly appreciate it!

We found Jon and all the staff at Spa World Bundaberg so helpful. Will be recommending them to everyone.

Jono, Steve & Leon have been a pleasure to deal with, very professional from start to after sales communication, highly recommend these guys for all your spa needs